Galeries Lafayette Equips Sales Associates with Digital Tools
How Galeries Lafayette improved in-store service and increased sales potential by equipping its sales staff with digital tools.
Galeries Lafayette is providing its sales associates with digital tools on tablets and smartphones to enhance in-store service and boost sales potential.
Visit the Wide Agency website to learn more.
The digitalization of points of sale has become an essential step in reconciling distribution challenges with consumer expectations. The stakes are high, ranging from providing information and advice to in-store engagement.
Phygital provides superpowers
At the fingertips of sales associates thanks to smartphones, it improves both the employee experience and the customer experience.
Fabrice Henrich, Wide Digital Factory Manager